Customer Service

Shipping & Delivery
POST & PACKING COSTS £5 PER ORDER IN THE UK, £10 PER ORDER OVERSEAS AIRMAIL. Prints are dispatched in strong postal tubes with a certificate of authentication and where appropriate, a list of signatures and a colour leaflet with historical notes. 
Privacy & Security
We respect your privacy and invite you to read our privacy policy.
Returns & Replacements
Our mail-order service enables us to guarantee safe delivery of your prints anywhere. In the unlikely event of damage or loss we will replace items free of charge if stocks allow, or offer a full refund.
BY TELEPHONE: CALL 01362 860890 to place your order or to discuss any print in our catalogue – we like to talk.Please leave your number if the answerphone replies - we WILL return your call. 

BY POST: Mail your order with cheque or credit/debit card payment details to:Collectair Limited Editions, 5 Dillington Hall Cottages, DEREHAM, NR19 2QB, UK.

 E-mail your order with your telephone number for us to contact you for credit/debit card payment. Please do not send card details by ordinary insecure e-mail. 

ONLINE: Click Buy online to go to any print in our catalogue and secure online purchasingClick Download Catalogue to download a catalogue in high resolution PDF format. 
Payment, Pricing & Promotions
We accept all major credit cards and payments made on our website are processed securely. We also accept payments from PayPal. Please choose which payment option you'd like to use during the checkout process. If paying by credit card please note that we do not store credit card details.
Viewing Orders
If you choose to create an account with you will be able to login and view past orders in your account dashboard. You will also be able to opt in or out of newsletter subscriptions and change personla details such as delivery address, contact email and contact phone numbers.
Updating Account Information
To update your account information you will first need to login to your account. Once logged in you will be able to change account information quickly and easily. If you are experiencing any difficulties please contact us via our contact form.