Customer Service
- Shipping & Delivery
- Privacy & Security.
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- DELIVERY: UK: £8.00. EUROPE:£12.00. USA & AUSTRALASIA AIR MAIL: £20.00. REST OF THE WORLD AIR MAIL: £18.00
- Prints are dispatched in strong postal tubes with a certificate of authentication and where available, a list of signatures and a colour leaflet with historical notes.
- Privacy & Security
- We respect your privacy and invite you to read our privacy policy.
- Returns & Replacements
- Our trusted mail-order service enables us to guarantee safe delivery of your prints anywhere. In the unlikely event of damage or loss we will replace items free of charge if stocks allow, or offer a full refund. Similarly, if you have a very old print that is showing signs of fading through sunlight damage, we will replace it free of charge if stocks allow.
- Ordering
- BY TELEPHONE: CALL 01362 860890 or 07704 845288 to place your order or to discuss any print in our catalogue – we like to talk. Please leave your number if the answerphone replies - we WILL return your call.
BY POST: Mail your order with cheque or credit/debit card payment details to:Collectair Limited Editions, 5 Dillington Hall Cottages, DEREHAM, NR19 2QB, UK.
BY E-MAIL: sales@collectair.co.uk E-mail your order with your telephone number for us to contact you for credit/debit card payment. Please do not send card details by ordinary insecure e-mail.
ONLINE: www.collectair.co.uk Click Buy online to go to any print in our catalogue and secure online purchasing. Click Download Catalogue to download a catalogue in high resolution PDF format. - Payment, Pricing & Promotions
- We accept payments from PayPal and BACS. Please choose which payment option you'd like to use during the checkout process. If paying by credit card via PayPal please note that we do not store credit card details.
- Viewing Orders
- If you choose to create an account with Collectair.co.uk you will be able to login and view past orders in your account dashboard. You will also be able to opt in or out of newsletter subscriptions and change personla details such as delivery address, contact email and contact phone numbers.
- Updating Account Information
- To update your account information you will first need to login to your account. Once logged in you will be able to change account information quickly and easily. If you are experiencing any difficulties please contact us via our contact form.
